Systems Status

SYSTEMS STATUS UPDATES: (all times are MDT)


Dealerlogix APP

No known issues at this time


CDK 3PA Integration

7/23/20 0849: Official CDK communication

The intermitted outage with the MBD Web Service is resolved. The Web Service is functioning normally. Please submit support cases if you experience issues.

Thank you

MBD Support

7/23/20 0846: While we seeing a few intermittent issues, this error appears to be resolved. We are still pending official word from CDK.

7/23/20 0820: Our Cockpit monitoring system is indicating the issue is starting to resolve. We do not have official word from CDK at this time.

7/23/20 0800: CDK technical resources are hard at work trying to resolve their issues. At this time we do not have an ETA for a fix. We will update this thread as we get more information. 

7/23/20 0736: CDK technical resources are hard at work trying to resolve their issues. At this time we do not have an ETA for a fix. We will update this thread as we get more information.

7/23/20 0706: CDK technical resources have informed us that they are having issues with a critical server. At this time we do not have an ETA for a fix. We will update this thread as we get more information.

7/23/20 0751: CDK technical resources are hard at work trying to resolve their issues. At this time we do not have an ETA for a fix. We will update this thread as we get more information.

7/23/20 0537: We have been in contact with upper management at CDK 3PA. They are now aware of the issue and are bringing in resources to solve the problem.

7/23/20 0522: We do not have any updates from CDK at this time.

7/23/20 0418: Our Cockpit monitoring system is indicating there is a critical issue with the CDK DMS systems. We have opened a case with CDK.


Reynolds RCI Gateway

No known issues at this time


Dealertrack Opentrack

No known issues at this time


OEM Integrations

No known issues at this time


TWILIO Texting Platform

No known issues at this time


Supported Browsers:

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iPad: Safari

SurfacePro: Microsoft Edge/Chromium

Desktop PC: Chrome, Firefox, or Microsoft Edge/Chromium

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