SYSTEMS STATUS UPDATES: (all times are MDT)
September 21, 2018 at 6:45am mountain time - (Reynolds Integration Status is GREEN) - Our monitoring systems show communications with Reynolds integration is working well. Although we have not heard the official communication from Reynolds as to what caused this outage, we are reporting the system status as green at this
September 20, 2018 at 3:48pm mountain time - (Reynolds Integration Status is YELLOW) - Our monitoring systems show normal communications with the Reynolds integration systems. Communication on our open Reynolds support ticket: "Our programing team is still working on this issue and will notify you when it has been resolved."
September 20, 2018 at 10:05am mountain time - (Reynolds Integration Status is YELLOW) - Our monitoring systems show some stores are starting to see deals go through the Reynolds Integration systems. We continue to work with Reynolds support to identify the cause of the outage.
September 20, 2018 at ~9:29am mountain time - (Reynolds Integration Status is RED) Our monitoring systems alerted us to an issue Reynolds is currently experiencing with their service. We have notified Reynolds of the issue and we are working with them to resolve it.
Weekly New Feature Release & Maintenance Window: Wednesdays 9 - 10:30 pm MDT. Users attempting to access Dealerlogix during this time period may experience slow system response times or outages.